Legal
Terms & Conditions
Last updated: 20 April 2026
1. About these terms
These terms govern your use of Scapely ("the Service"), operated from the United Kingdom. By creating an account, otherwise using the Service, you agree to be bound by these terms. If you don't agree, please don't use the Service.
2. The Service
Scapely provides AI-assisted property development intelligence — including build-cost estimates, planning-risk scoring, EPC and tenure data through a web dashboard and a companion Chrome extension. The Service is offered on a tiered basis (Free, Pro and Enterprise).
3. Accounts
You must be 18 or over and provide accurate registration details. You are responsible for keeping your credentials secure and for all activity carried out through your account. Notify us immediately at mail@scapely.io if you suspect unauthorised access.
4. Plans, billing and refunds
- A Single Report costs £9.99 per property, with no subscription required.
- Pro is billed at £29.99/month (GBP), Enterprise at £59.99/month, both via Stripe and renewing automatically until cancelled.
- Enterprise pricing is agreed in writing and invoiced separately.
- You can cancel at any time from the billing portal; access continues until the end of the paid period. We do not offer pro-rata refunds for partial months unless required by law.
- We may change pricing on 30 days' notice. Existing paid periods are honoured at the original price.
5. Acceptable use
You agree not to:
- resell, sublicense or scrape the Service for bulk data extraction;
- circumvent plan limits, authentication or rate limits;
- upload unlawful, defamatory or infringing content;
- use the Service to harass, deceive or harm any person;
- interfere with the operation or security of the Service.
We may suspend or terminate accounts that breach this section.
6. Property data and AI output — important
Appraisals are indicative estimates generated by combining public datasets and large language models. They are intended to support your own professional judgement and do not constitute legal, financial, planning, surveying or investment advice. Always commission qualified professionals before committing capital. We do not warrant that the data is complete, up-to-date or fit for any particular purpose.
7. Intellectual property
Scapely, the Scapely logo, the website code, the extension code and the appraisal outputs (other than the underlying public data) are owned by us. You retain ownership of the addresses, notes and watchlist entries you submit. You grant us a worldwide, non-exclusive licence to host and process that content solely to operate the Service for you.
8. Third-party services
The Service relies on third-party providers (Stripe, Supabase, Anthropic, Google Maps, public planning APIs). We are not responsible for outages or data quality issues originating from those providers, but we will use reasonable efforts to mitigate them.
9. Availability
We aim for high availability but do not guarantee that the Service will be uninterrupted or error-free. Scheduled maintenance will be announced where practical.
10. Liability
Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud or any other liability that cannot be excluded under English law. Subject to that, our total aggregate liability arising out of or in connection with the Service is limited to the greater of (a) the fees you paid us in the 12 months preceding the claim, or (b) £100. We are not liable for indirect, consequential, or loss-of-profit damages.
11. Termination
You may close your account at any time by emailing mail@scapely.io. We may suspend or terminate your access if you breach these terms or if we reasonably believe doing so is necessary to protect the Service or other users.
12. Changes to these terms
We may update these terms from time to time. Material changes will be announced on the website and take effect 14 days after posting. Continued use of the Service after that date constitutes acceptance.
13. Governing law
These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute, except that consumers may bring proceedings in the courts of their country of residence where required by law.
14. Contact
Questions about these terms? Email mail@scapely.io.